Frequently Asked Questions
Find answers to common questions about our services and processes.
For Creditors
We provide debt recovery, skip tracing, dispute resolution, credit reporting, and legal support, all compliant with Philippine laws.
We handle consumer debts, corporate debts, past-due accounts, bounced checks, unpaid invoices, and non-performing loans.
Yes, we collect both secured and unsecured debts, including personal loans, credit card debts, business loans, and more.
Yes, we coordinate with partner law firms and provide legal support for cases that require escalation.
Success rates vary depending on the case, but we maintain competitive recovery rates and provide transparent reporting.
This depends on the terms set by the original creditor. We will explain any additional interest or fees applicable when you contact us.
For Debtors
You are being contacted because we have been authorized by a creditor to collect a past-due account under your name.
We collect on behalf of banks, credit card companies, lending institutions, utilities, telecom providers, and other service companies.
You may request a validation or proof of debt. We can provide documentation from the original creditor showing the details of your account.
Yes, we are open to working out a payment arrangement that suits your current financial situation. Please contact us to discuss your options.
We accept payments through various channels such as online banking, GCash, bank deposits, and over-the-counter services. We'll provide full details upon request.
Please provide proof of payment (e.g., official receipt or transaction slip), and we will verify it with the creditor.
You can reach us via phone, email, or our website’s contact form. Visit the [Contact Us] page for full details.
Still Have Questions?
If you couldn't find the answer you were looking for, please feel free to reach out to us directly.
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